MicroDream Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
MicroDream Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/01/2021.
What we collect
We may collect the following information: name, contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. We have implemented internet security technology to ensure that it is safe for You to shop with Us. We use Internet standard encryption technology to scramble Your Personal Data when You transmit it to Us. This process is known as SSL (secure sockets layer) and We are constantly updating Our technology to provide You with the maximum practicable level of security. To check You are in a secure area of Our Web site You can look at the bottom right of Your browser window and You will see a closed padlock or an unbroken key. This indicates that SSL is enabled and Your transaction is secure.
We do not store credit card details nor do we share customer details with any 3rd parties.
Links to other websites
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you would like a copy of the information held on you please write to MicroDream Ltd, 12 Brixham Enterprise Estate, Rea Barn Road, Brixham, Devon, TQ5 9DF.
If you believe that any information we are holding on you is incorrect or incomplete, or you would like request deletion of that data, please write to or raise support ticket (https://helpdesk.microdream.co.uk) us as soon as possible, at the above address. We will promptly correct any information found to be incorrect or delete upon request.
Right to withdraw consent
Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, please contact us at https://helpdesk.microdream.co.uk.