We aims to deliver items ordered to you as soon possible. As a guide, we estimate that most items will be delivered according the following timescales. To help you plan for your delivery, we will send you an e-mail with tracking details, as soon as your order has been shipped.
Free Standard Delivery: Monday-Friday, you can select first available delivery slot upon checkout.
Next Working Day including Saturday: if ordering before 1pm it is next day (excluding Sunday), if you place order Saturday/Sunday we will dispatch your order Monday for delivery Tuesday
Please note that Saturdays, Sundays, and Bank Holidays are not classed as working days.
Use the APC PinPoint tracking facility to view the progress of your parcel journey
Simply visit APC tracking page and enter your consignment number and delivery postcode, click to view the map and regularly updated map will PinPoint the delivery driver's current stop and how close the driver is to the delivery destination. Tracking just got better with APC.
APC Expect 2 hour pre alert service: If you provide mobile telephone number on your delivery address and it is UK mainland address you will receive text message which gives you a 2 hour window so you know exactly when to expect your parcel.
Our couriers do not work to predesignated time slots, or contact customers prior to delivery, so someone will need to be 'in' from 8am to 6pm on that day, at the delivery address, to sign for the goods. Because the items we sell are high risk, our couriers are legally contracted to deliver only to the delivery address given on order. If no-one is 'in' at the delivery address to sign, our couriers will not normally deliver to any other address (eg a neighbour's).
Please contact us or phone +44 1803 269 861 for further details.
We wish that our delivery conditions did not have to be so stringent, but the IT industry is classed as 'high theft / fraud risk' by the Credit Card issuing banks and insurance companies, so I'm afraid that this has to be reflected in our delivery conditions - and also in our general terms and conditions, as shown below.