The currently available delivery service is always displayed at checkout. The following information is for reference only.
We aims to deliver items ordered to you as soon possible. As a guide, we estimate that most items will be delivered according the following timescales. To help you plan for your delivery, we will send you an e-mail with tracking details, as soon as your order has been shipped.
- Free Standard Delivery: Monday-Friday, you can select first available delivery slot upon checkout.
- Next Working Day Delivery: if ordering before 1pm it is next day (excluding Saturday/Sunday), if you place order Saturday/Sunday we will dispatch your order Monday for delivery Tuesday.
Please note that Saturdays, Sundays, and Bank Holidays are not classed as working days.
- You can choose UPS Courier at checkout, please fill in your address first to get a shipping quote. International orders are usually delivered within couple of days, speed depends on the services selected.
Our couriers do not work to predesignated time slots, or contact customers prior to delivery, so someone will need to be 'in' from 8am to 6pm on that day, at the delivery address, to sign for the goods. Because the items we sell are high risk, our couriers are legally contracted to deliver only to the delivery address given on order. If no-one is 'in' at the delivery address to sign, our couriers will not normally deliver to any other address (eg a neighbour's).
We wish that our delivery conditions did not have to be so stringent, but the IT industry is classed as 'high theft / fraud risk' by the Credit Card issuing banks and insurance companies, so I'm afraid that this has to be reflected in our delivery conditions - and also in our general terms and conditions, as shown below.