This privacy policy sets out how MicroDream Ltd uses and protects any information that you give MicroDream Ltd when you use this website.

MicroDream Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MicroDream Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/01/2021. 

What we collect

We may collect the following information: name, contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. We have implemented internet security technology to ensure that it is safe for You to shop with Us. We use Internet standard encryption technology to scramble Your Personal Data when You transmit it to Us. This process is known as SSL (secure sockets layer) and We are constantly updating Our technology to provide You with the maximum practicable level of security. To check You are in a secure area of Our Web site You can look at the bottom right of Your browser window and You will see a closed padlock or an unbroken key. This indicates that SSL is enabled and Your transaction is secure.  

We do not store credit card details nor do we share customer details with any 3rd parties. 

How we use cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to other websites

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you would like a copy of the information held on you please write to MicroDream Ltd, 12 Brixham Enterprise Estate, Rea Barn Road, Brixham, Devon, TQ5 9DF.

If you believe that any information we are holding on you is incorrect or incomplete, or you would like request deletion of that data, please write to or raise support ticket (https://helpdesk.microdream.co.uk) us as soon as possible, at the above address. We will promptly correct any information found to be incorrect or delete upon request.

Right to withdraw consent

Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, please contact us at https://helpdesk.microdream.co.uk.

Changes to our Privacy Policy

We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. Please check periodically for any updates. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.