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Lenovo ThinkPad X220 Laptop PC - 12.5" (1366x768) 2nd Gen Core i5-2520M(2.5GHz) 4GB 250GB WebCam Windows 10 Professional 64-bit

Lenovo ThinkPad X220 Laptop PC - 12.5" (1366x768) 2nd Gen Core i5-2520M(2.5GHz) 4GB 250GB WebCam Windows 10 Professional 64-bit

Product Review (submitted on 24 May 2017):
Overall I am very satisfied with the product and level of service. I ordered a Lenovo Thinkpad X220 and the laptop arrived on time and as described. The condition was described as Grade A Very Good and I can confirm that it matched the description. In fact I couldn't find any any signs of the laptop being used and for all intents and purposes it feels like a brand new laptop. On arrival the laptop also came with a print out to show that all aspects of the laptop (such as RAM, CPU webcam etc) had passed a diagnostics test. Overall I would say that the level of service I received was very high and professional. The only slight criticism I would have is that upon using the contact us page to ask a question regarding the laptop the reply I received was a little curt. My answer was answered quickly and in full but I felt that a some standard business email etiquette would have come across as being more professional, for example: Dear ____ Thank you for your enquiry regarding ______ (Answer) Regards, The MicroDream Team Would have come across a bit better than just getting the straight up answer (this is a very minor gripe, however). With regards to the X220 it appears that it can be upgraded to 16GB of RAM however there is only an option to upgrade it to 8GB on the upgrade options page. It seems that this is because the official specifications for the laptop from Lenovo describe 8GB as being the max but I have seen many blogs and videos where people have upgraded it to 16GB without any issues. The RAM cover at the base of the laptop has a sticker on it stating 'VOID if REMOVED' which I assume is referring to the RTB warranty so please bear this in mind if you are thinking of purchasing this laptop with the specific intention of upgrading the RAM to 16GB (personally I will wait until the RTB warranty expires then upgrade the RAM). Overall I am very impressed with the quality of the product and the level of service from MicroDream. It would have been possible to get a cheaper X220 from eBay however they were all of a lower refurbished quality grade and lacked a 12 month RTB warranty so I went with MicroDream and am very glad I did. Basically it was not possible for me to get a laptop with the high level of specifications that it has (8GB RAM, 256GB SSD, 12 month RTB warranty) elsewhere for the same price. I am very happy with purchase and will be keeping MicroDream bookmarked in case I need a new laptop in the future.

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